Bk99 aps Privacy Policy — Your Information Is Completely Safe With Us

When you create an account or use the bk99 aps platform, we collect certain information. This is done solely to improve your experience and ensure your security. Below is a detailed breakdown of the types of information we collect:

Personal Identification Information:

• Name & Address: Full name, current address, and district as provided at registration.
• Contact Information: Mobile number and email address (if applicable).
• Date of Birth: Collected for age verification — to confirm that you are 18+.
• National ID / Passport: If required during KYC verification.

Financial Information:

• Mobile banking number (bKash, Nagad, Rocket).
• Transaction history — records of deposits and withdrawals.
• Credit/debit card details are not stored directly.

Technical Information:

• IP address and device type.
• Browser type and operating system.
• Session data and login times.
• Gaming activity and betting history.

Data Summary Table:

Bk99 aps uses your information only for specific, legitimate purposes. We never use your data for anything unrelated. The key purposes are detailed below:

• Account Creation & Management: Your information is used to set up your profile and confirm your identity.
• Transaction Processing: Financial information is required to process deposits and withdrawals accurately.
• KYC Verification: Identity verification is carried out in compliance with Bangladesh's financial regulations.
• Fraud & Scam Prevention: Your account is protected through continuous monitoring for suspicious activity.
• Customer Support: Your information is used to resolve issues and handle complaints.
• Promotions & Offers: To send you relevant bonuses and offers tailored to your preferences (only if you have given your consent).
• Service Enhancement: User experience data is analyzed to improve and enhance the platform.
• Legal Obligation: Retaining required information for regulatory authorities in compliance with local law.

Bk99 aps will never sell your personal information to third parties Never Sold. However, in certain circumstances, limited information may be shared with trusted partners:

When Information Is Shared:

• Payment Processor: Necessary information is shared with bKash, Nagad, or Rocket to process mobile banking transactions.
• KYC Service Provider: Documents may be shared with authorised verification agencies for identity verification purposes.
• Legal Authorities: We may be required to share information with government authorities when mandated by a court order or legal obligation.
• Security Partners: Limited data may be shared with specialist firms for fraud detection and cybersecurity purposes.

When Information Is Not Shared:

• To advertising companies or marketing agencies.
• To any other gaming platform or competitor.
• To any unnecessary third party without your consent.

All our partner organizations are contractually bound to uphold the same privacy standards. They may only use data for the specific purpose it was shared — nothing more.

Bk99 aps uses cookies and similar technologies on its website and app. Cookies are small data files stored in your browser that help enhance your experience.

Types of cookies we use:

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your language preferences, game settings, and overall user experience.
• Analytics Cookies: Platform usage is analyzed to improve our services. This data is fully anonymized.

Cookie Controls:

You can disable non-essential cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

In line with its Privacy Policy, bk99 aps ensures your data is always stored in a secure environment. We operate to the highest industry security standards.

Retention Period:

• Account Information: For the duration of your active account and up to 5 years after closure (as required by law).
• Transaction Records: Up to 7 years — in compliance with financial regulations.
• KYC Documents: 5 years after verification.
• Session Logs: Up to 90 days.

Security Measures:

• SSL/TLS 256-bit encryption — applied to all data transfers.
• Firewall & Intrusion Detection System.
• Regular security audits and penetration testing.
• Two-Factor Authentication (2FA) support.
• Staff access to data is strictly limited and role-based.

As a bk99 aps member, you have specific rights over your personal data. We fully respect and uphold each of these rights:

• Right to Know: We are obliged to tell you exactly what information we hold about you and how we use it — just ask.
• Right to Rectification: You may request corrections to any inaccurate information we hold about you.
• Right to Deletion: You can request deletion of your data under certain circumstances (unless retention is required by law).
• Right to Restrict Processing: You may request that we restrict the use of your information for specific purposes.
• Right to Data Portability: You can request a copy of your data in a structured, commonly used format.
• Right to Object: You can opt out of marketing communications at any time.

To exercise any of these rights, email our support team at: support@bk99aps.com. We will respond to your request within 30 days.

Bk99 aps strictly ensures that no one under the age of 18 can access the platform. No data is collected from minors, and any such data collected inadvertently is deleted immediately.

• Age is verified at the time of registration.
• Where there is doubt, age is verified through national ID.
• If a parent or guardian believes their child has accidentally registered, please contact us immediately.

To learn more about responsible gaming, visit our Responsible Gaming View page.

Bk99 aps may update this Privacy Policy as needed. Depending on the nature and extent of the changes, we will take steps to notify you accordingly:

• Minor Changes: The "Last Updated" date at the top of this page will be revised accordingly.
• Important Changes: You will be notified via SMS to your registered mobile number or through in-platform notifications.
• Material Changes: Your active consent will be requested.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend revisiting this page from time to time.

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch. Our dedicated Privacy Team is always ready to help:

• Email: support@bk99aps.com
• Response Time: Within 24 hours on business days
• Live Chat: Live support is available directly on the platform

To request deletion, correction, or to exercise any other right, send us an email with the subject line "Privacy Request" and we will respond within 30 days.